Kiehl’s Rewards

WHAT IS THE KIEHL’S REWARDS PROGRAM?

Kiehl’s Rewards is the Kiehl’s loyalty program where members enjoy exclusive offers, early access to seasonal promotions, and so much more. To join, simply provide your contact information to a Kiehl’s Customer Representative in store, or sign up online at Kiehls.com/Rewards.

HOW DOES THE KIEHL’S REWARDS PROGRAM WORK?

Your member account is activated the day you enroll in Kiehl’s Rewards and lasts for 365 days.

Once you’ve enrolled in Kiehl’s Rewards, you can earn points by completing qualifying purchases at Kiehl’s Retail Stores, Kiehls.com, Kiehl’s Spa 1851, or at Kiehl’s Barbershop.

Your email address is your username for your Kiehl’s Rewards account. Please be sure to use your registered email address when logging into Kiehls.com or referencing your Kiehl’s Rewards account in store.

Please note that Kiehl’s Rewards certificates are considered "promotional codes". As such, Kiehl’s Rewards certificates may not be combined with any other promotional codes on Kiehls.com or in Kiehl’s Retail Store locations. Only one promotional code can be used per order.

HOW DO I EARN POINTS?

Once you’ve enrolled in Kiehl’s Rewards, you can earn points by completing qualifying purchases at Kiehl’s Retail Stores, Kiehls.com, Kiehl’s Spa 1851, or at Kiehl’s Barbershop.

You can also earn points by connecting your Facebook and Instagram accounts to your kiehls.com account, sharing your kiehls.com purchases on Facebook, and referring your friends to join Kiehl’s Rewards and shop.

HOW MANY TIMES CAN I USE EACH METHOD OF EARNING POINTS?

Once you’ve enrolled in Kiehl’s Rewards, you can earn as many points as what you have spent on qualifying purchases at Kiehl’s Retail Stores, Kiehls.com, Kiehl’s Spa 1851, or at Kiehl’s Barbershop.

You can also earn points by engaging with Kiehl’s:

  • Connecting your Facebook and Instagram accounts to your kiehls.com account: 2 points per account, once in a lifetime.
  • Sharing your Kiehls.com purchases on Facebook: 5 points per share, up to 4 per member year.
  • Referring your friends to join Kiehl’s Rewards and shop on Kiehls.com: 5 points per friend who joins Kiehl’s Rewards and makes a qualifying purchase, up to 4 per member year.

WHEN WILL I RECEIVE MY KIEHL’S REWARDS CERTIFICATES?

Kiehl’s Rewards certificates will be sent to the customer via email the next day after the qualifying purchase. For example, if you spend $100 on June 15, you will receive your $10 Kiehl’s Rewards certificate via email on June 16. Kiehl’s Rewards certificates are valid for 60 days after issuance.

HOW WILL I RECEIVE MY KIEHL’S REWARD?

Points and Kiehl’s Since 1851 Reward Offers will mature the next day after qualifying purchases. Kiehl’s Rewards certificates will be available automatically for redemption in your account online or in-store, the next day when your points have matured and are valid for 60 days after issuance. You will receive an e-mail notification once your rewards certificate is available to be redeemed.

WHEN DO MY KIEHL’S REWARDS CERTIFICATES / POINTS / STATUS EXPIRE?

Your Kiehl’s Rewards Certificates expire 60 days after issuance.

Your points expire annually (365 days) from the date you enrolled in Kiehl’s Rewards.

Your tier status (Silver, Gold, Ruby, Sapphire, Black Diamond) expires every 2 years from the date you enrolled in Kiehl’s Rewards.

CAN I TRACK MY KIEHL’S REWARDS ACCOUNT ONLINE?

Yes! Log into your account on www.kiehls.com/account and visit My Rewards to check your member account details.

HOW DO I UPDATE MY KIEHL’S REWARDS ACCOUNT INFORMATION?

Log in to My Account at www.kiehls.com/account and update your information at any time. In store, please let a Kiehl’s Customer Representative know that you have a change to make to your account information and they can take care of it for you.