Main content

Contact Us

We at Kiehl’s are committed to offering you a quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. If you are looking for a status on your order please check order status here. You can tell us what you think or ask a question by chatting with us here. You can also use our Contact Us Form or contact a Kiehl’s Customer Representative toll-free at 1-800-543-4572

Voice:
Mon - Sun 10:00AM - 7:00PM EST

Chat:
Mon - Fri 9:00AM - 9:00PM EST
Sat - Sun 10:00AM - 7:00PM EST

If you have questions, comments or suggestions, please feel free to share them by filling out the form below.

required (*)

For US consumers only. By registering, you understand and agree that your data will be collected and used subject to our US privacy policy and terms of use. Non-US consumers should visit the country website serving their region.

Orientation message
For the best experience, please turn your device