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For US consumers only. We care about your privacy. If you have questions about how we use information about you, please see our privacy policy. Non-US consumers should visit the country website serving their region.

We at Kiehl’s are committed to offering you a quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. If you are looking for a status on your order please check order status here. You can tell us what you think or ask a question by chatting with us here. You can also use our Contact Us Form or contact a Kiehl’s Customer Representative toll-free at 1-800-543-4572

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Mon - Sun 10:00AM - 7:00PM EST

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If you have questions, comments or suggestions, please feel free to share them by filling out the form below.

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By submitting this form, I agree to Kiehl's Term of Use (which includes an arbitration provision), and I have read and acknowledge Kiehl's Privacy Policy. Kiehl's will use personal information about you, including your comments on this form, to provide you with personalized online and offline interactions, to improve our products and services for analytics, and other purposes listed in Kiehl's Privacy Policy. Kiehl's will also use personal information about you to contact you to answer your request in case you wish to be contacted by Kiehl's customer care team.

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