Learn more about E-gift cards
E-Gift Card Details
- Online Gift Certificates purchased on kiehls.com are redeemable only on www.kiehls.com.
- Online Gift Certificates require 1-2 business days for processing. We must verify all eGift Certificates with the card holder who made the purchase via email.
- You cannot purchase an Online Gift Certificate with another Gift Certificate. When redeemed, Online Gift Certificates cannot be combined with other offers and promotions.
- If the amount of your Online Gift Certificate(s) does NOT cover the total order amount, you will need to pay the remainder of the purchase with a valid credit card.
- If the amount of your Online Gift Certificate(s) is for MORE than the total order amount, the balance will be stored with your demandware.com account for your next purchase using the same Gift Certificate code.
- If you have any additional questions, please contact our Customer Service team.
- Online Gift Certificates are non-transferable, non-refundable and are not redeemable for cash (except where required by state law). We cannot replace lost or stolen Online Gift Certificates.