We currently honor and accept all major credit cards which include: Visa, MasterCard, American Express, Discover, or debit cards with the Visa/MasterCard logo. For your convenience, we also accept PayPal as a method of payment. We do not accept personal checks and money orders. Credit card & PayPal information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order. If you are having difficulty checking out, we recommend contacting our Customer Care team at 1-800-KIEHLS-2 (1-800-543-4572) or trying a different card. If you are uncomfortable entering your credit card information online, we will be pleased to accept your order by phone.

In the event your credit card is declined, Kiehl’s will inform you of this event and request a new credit card number. Please provide Kiehl’s with your new credit card number within 5 days so we can fulfill your order without you having to resubmit your order.

As email is not a secure method of transmitting credit card information, we advise that for your protection you do NOT send credit card information via an e-mail message to Customer Service. Instead, we suggest that you call us directly at 1-800-KIEHLS-2 (1-800-543-4572) with your credit card information.