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Ultra Facial Deep Moisture Balm

A nourishing facial moisturizer for dry skin.

Discontinued product

We regret to inform you that this formula has been discontinued.

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Ultra Facial Moisturizer

A daily facial moisturizer with 24-hour hydration. Fragrance-free

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Rated 5 out of 5 by from Why is this discontinued?. When I first found out this was discontinued I hoped you would reconsider. None of your other products work as well and I’m really disappointed!
Date published: 2021-01-08
Rated 5 out of 5 by from Bring this back I am horrified it has been discontinued. I can’t imagine why. It is my favorite face cream and the best product Kiel’s has. I’m sooooo sad!
Date published: 2020-12-30
Rated 5 out of 5 by from PLS BRING IT BACK It was my favourite in the cold winter... I didn't find anything that was that good like the Balm... Very disappointed that this amazing product isn't available anymore! Bringt it back PLEASE <3
Date published: 2020-12-23
Rated 5 out of 5 by from BRING THIS BACK I have tried every moisturizer out there it feels like and this is the only one that I keep going back to! Even when I worked at bare minerals when someone would have really dry dry skin I would send them over to buy this and I got good feedback every time. PLEASE BRING IT BACK!!!!!
Date published: 2020-12-17
Rated 5 out of 5 by from Please bring this back This was my go to for the harsh winters. Please bring it back- if not always then at least put it in a holiday rotation.
Date published: 2020-12-16
Rated 5 out of 5 by from P L E A S E I’ve written maybe 3 reviews during my 26 years on this planet and one of them is to beg you to bring this product back. PLEASE ITS SO GOOD!!!
Date published: 2020-12-09
Rated 5 out of 5 by from Best All Around!!!!!!!!!!!!!! this is the BEST product ever invented for dry skin during the winter months!! It hydrates without being greasy and keep hydrating all day long! Great for my hair, too!!! PLEASE BRING IT BACK!!!!!
Date published: 2020-11-18
Rated 5 out of 5 by from PLEASE BRING IT BACK! It's the best cream i ever tried for my dry skin. Please bring it back, I love and use many of your products, but this is my number one, especially in winter
Date published: 2020-11-17
Rated 5 out of 5 by from PLEASE Bring This Back! Kiehl's...please, please bring this back. This has been a face-saving product for so many of us, and there's absolutely nothing comparable on the market. Please!
Date published: 2020-11-01
Rated 5 out of 5 by from Best dry skin balm I've ever used I used this as a night cream for many years until Kiehls discontinued it. Amazing hydration with zero irritation for my very sensitive skin. There's nothing else like it out there and trust me, I'm looking. Please bring this back!!
Date published: 2020-10-10
Rated 5 out of 5 by from Best moisturizer - BRING IT BACK, PLEASE! I've been using this balm for years since I went in to get a full Kiehl's skincare routine. I enjoyed the large size jar. Now, when I'm down to just a few more weeks of my current jar, I come to find that the product is discontinued. This balm has been a lifesaver for my dry skin, especially in the winter months! I'm actually devastated that this is gone, I've entrusted my skin to Kiehl's for so long, but now I have to look elsewhere. I would have stocked up like a madwoman if I'd known the last time I purchased would be my last chance. I don't even know where to begin at this point.
Date published: 2020-08-03
Rated 5 out of 5 by from Discontinued!!?? NOOOOOOOO Dear Kiehls, Seriously, have you really discontinued the Ultra Facial Moisture Balm? But why? It is the best ever for sensitive skin. Very disappointed.
Date published: 2020-01-12
Rated 5 out of 5 by from Best night moisturizer ever! Please don’t tell me this has been discontinued. This is the best moisturizer for nighttime. My skin feels fantastic in the morning and I always get compliments that my skin looks great— this is a big reason why! Please bring it back !!
Date published: 2020-01-07
Rated 5 out of 5 by from Love this product! Why take away the large size from us?! This is such a great product and has been my go-to moisturizer ever since I found it a few years back. And I've been a Kiehl's customer much longer than that. I am so disappointed that they stopped selling the large size. Don't we as customers deserve to get a little price break for a product we are buying consistently from you Kiehl's? And now it's out of stock completely. What the heck?! Please bring it back.
Date published: 2019-12-12
Rated 5 out of 5 by from Love it....except for the smell! Kiehl's recently advertised that they were adding larger sizes but this product was not included. Now they are out of stock on it; that should tell them something! I really love this heavy moisturizer even though the smell leaves a lot to be desired. I use it every night and my face still feels supple and moist in the morning. I use it some days if I'm not needing something with sunscreen. I also give it to my adult daughter who is rather hard to please.....wanted to stock up for Christmas!
Date published: 2019-12-06
Rated 5 out of 5 by from Ultra moisturizing for especially dry areas My senior skin needs extra help in the wintertime. I've tried many moisturizers but my skin still felt so dry in the morning and toward the end of the day. Ultra Facial Deep Moisture Balm is the cure! I use on the especially dry or wrinkle-prone areas like between the brows, under the eyes and around the mouth. I can put this on at bedtime and in the morning my skin still feels soft and moisturized.
Date published: 2019-11-17
Rated 5 out of 5 by from Nothin’ Like It! I’ve used this formula for the last four years. And I absolutely love it! I hope that the company is not discontinuing it. It’s texture is amazing!
Date published: 2019-11-16
Rated 5 out of 5 by from Winter Skin Savior I live in the Midwest and this is the only product I've found to save my dry skin from the harsh wind and cold we get each winter. Fingers crossed Kiehl's will bring back the 5oz size soon because this is an absolute must have product!
Date published: 2019-11-11
Rated 5 out of 5 by from Miss the larger size I love this lotion, but I am so disappointed that the large size was discontinued. I'm a pretty loyal Kiehls customer, but will be looking somewhere else for face moisturizer as I just don't want to buy such a small size so often.
Date published: 2019-07-10
Rated 4 out of 5 by from Loooove this balm but not the small size This is such an amazing product, but like so many other comments I see, I am begging you to bring back the larger size. I go through the 1.7 ounce so quickly it just doesn't make sense to buy that size. PLEASE, PLEASE, PLEASE listen to your loyal customers and bring the larger size back!
Date published: 2019-06-11
Rated 5 out of 5 by from What? No large size? I previously wrote a glowing review, but I'm disappointed with the discontinue of the larger size. This is good for hands, fee, elbows and arms. This small sized doesn't cut it for this usage. I understand, life goes on. I'll survive. But, I'll be trying more creams, and who knows? Maybe I'll find one I like just as much.
Date published: 2019-06-09
Rated 3 out of 5 by from My favorite moisturizer! Why discontinue the 5 oz?! I went into kiehls today to buy a new Ultra Facial Deep Moisturizer. I was very disappointed to find out they discontinued the large (5 oz.) size of this product! This is a go to for me and my patchy dry skin. All I can think is that Kiehl’s will make more money this way, and that’s why they did it. I also had a bad experience in store with an employee that at first said the product was discontinued and then tried to sell me another product that is double the price and doesn’t work as well for me (I’ve tried it). I go back to the facial moisturizer section and finally find the tiny jar of this product and showed her, she said “ ohhh you meant that moisturizer?” The actual product is 5 stars, the fact that the do not have the larger size anymore and the employee in store, made me give it a lower score.
Date published: 2019-04-27
Rated 5 out of 5 by from LOVE THIS PRODUCT - swimmer Hi i swim 5-6x/week, travel frequently and am over 50. I've used Kiehl's products for many years. My go-tos were Midnight Recovery Serum and Rosa Artica. For years, this combo worked great. I started to swim about 5 months ago, and my skin began to look awful! I substituted this Ultra Facial Deep Moisture Balm for my Rosa Artica and my face looks awesome! I use it day and night. Kiehl's, please make this in a larger size! I need to buy 3 at a time, it's inconvenient. Thanks.
Date published: 2019-04-26
Rated 5 out of 5 by from AMAZING I’ve been using this for 4 months now. If you’ve ever had extremely dry skin on your face during the winter months, and slightly dry skin at other random times of the year, this moisturizer is for you. I can’t tell you how much money I’ve spent over the years trying to find something that worked for me! This is it. I put it on every night before bed (I use the ultra facial cream in the mornings). It’s insane how well it works, it’s like it cured my dry skin. The smell is fine and it’s non-greasy. I will never use anything else!
Date published: 2019-04-12
Date published: 2018-12-27
Rated 5 out of 5 by from WHERE IS THE BIGGER JAR PLEASE???? Hi, I am a long time big fan of Kiehl products. More than 10 years. PLEASE BRING BACK THE BIGGER JAR OF THIS BALM OMG this product is just amazing especially after-laser facial treatments. I didn't even need Aquaph** moisturizer because of this fabulous balm, BUT I also found that I had to put a large amount of this on the dry skin (the laser treatment made my skin very dry for a week). I also found that this cream is a good sub for the protein something cream that Kiehl used to carry... and that protein cream was in a bigger jar too! That one and this one, both are AMAZING for harsh New York winters.... we need a thicker layer during super cold weather! VERY thick layer, to see the maximum effect.
Date published: 2018-12-26
Rated 5 out of 5 by from EXCELLENT FOR MY INSANELY DRY SKIN Woohoo!! This product saved my skin. I have incredibly dry skin year round and ESPECIALLY in the winter... I've been trying different products for years and none of them have worked perfectly so I'm forced to layer 10s of products in the morning and before bed, it's been hard out here folks. HOWEVER, this balm (along with the the ultra facial toner and 'creme delegance repairateur', have solved all of my skin's problems! In the evenings, I apply this balm over a few layers of the toner and let it absorb. I wake up with the smoothest softest skin I've ever seen in my life! During the day I put the 'creme' over a few layers of the toner and have nicely moisturized, non-greasy skin all day. Wooooo!!! Cheers Kiehl's, please don't discontinue this product. Also a larger size would be greatly appreciated.
Date published: 2018-12-16
Rated 5 out of 5 by from I agree with the others...*PLEASE* bring back the 5oz jar! I love this cream/moisture balm! I used to purchase the 5oz jar when it was available. The last 1.7 oz one I had to buy since the 5oz wasn’t available, had a slightly different smell (more plastic-y and stronger chemical scent). Did the formula change? Is that why we can’t get the larger size anymore? Either way, it hydrates my dry skin so well that I’ve been able to ignore and adapt to the changes.
Date published: 2018-12-16
Rated 5 out of 5 by from one of my favorite winter mositurizers! i was indifferent at first to this facial cream but after learning how to properly warm it up and apply it, i love this! great if you get dryness overnight, cracks around the nose area. it instant hydrated without feeling like you have anything on your face. so awesome!
Date published: 2018-12-10
Rated 5 out of 5 by from Please bring back the big jar I go through this moisturizer at a lightning pace--the big jar is essential. Forget the wasteful packaging, it is now significantly more expensive to continue buying the product! Please return to the large container. PLEASE.
Date published: 2018-12-06
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