Ultra Facial Deep Moisture Balm

A nourishing facial moisturizer for dry skin.

Discontinued product

We regret to inform you that this formula has been discontinued.

May We Suggest:

Ultra Facial Cream

Our best face cream uniquely formulated for all skin types.


Hydro-Plumping Re-Texturizing Serum Concentrate

An efficacious hydrating serum that helps plump and smooth skin.


Ultra Facial Moisturizer

A daily facial moisturizer with 24-hour hydration.

TRY IN STORE! Book an in-store consultation to get your personalized skincare routine! Find a Store Book an in-store consultation to get your personalized skincare routine!
Rated 1 out of 5 by from I buy this product because one of Sephora employees recommended to me. I have super dry skin. I used this and it is soo messy , not blending. Waste of money. Not buying again.
Date published: 2017-09-04
Rated 1 out of 5 by from REGRET BUYING THIS Occasionally, my skin gets extremely dry, and this was recommended to me by an employee. I have given it several tries, but every time I use it, it creates a white film on my face and does not absorb. It has a horrible texture and leaves my face oily and sticky when it finally dries(an hour later). The employee convinced me to buy the large size because it was a "good deal", but I ended up spending a whopping 54$ on something that I can't stand. I only use it at night when my face is flaking, but it is a last resort, and I don't want it to go to waste.
Date published: 2017-07-28
Rated 1 out of 5 by from Nope I was told the large container of Creme D'Elegance was discontinued and I should try this. Least favorite Kiehl's product I have ever tried. The sticky heavy texture was not absorbed by my skin. The fragrance was odd as well. I wish I could get the large jar of my favorite. I sure hope they don't discontinue it ! Thumbs down on this product.
Date published: 2017-07-27
Rated 5 out of 5 by from BEST MOISTURIZER EVER I have extremely dry and sensitive skin, I have NEVER found a product that works well to help with the dry patches and redness. This is the first time my skin has been hydrated and without dry patches. I live in MN where our temperature drops extremely low and this has worked for those conditions as well as the spring time. I would buy this a thousand times over. It helped me to stop wearing coverup as my skin is now vibrant and balanced.
Date published: 2017-04-06
Rated 2 out of 5 by from Strong smell for a fragrance free...would prefer a fragrance I do like the product...but I reluctantly put it on as I paid a lot for this. It has a very strong unpleasant smell to it. Wish I could return it. I did not receive a sample of this.
Date published: 2017-03-21
Rated 5 out of 5 by from Nourishing I love this cream, it's so thick and nourishing, my dry skin loves it! A little does a lot, so a little jar lasts a lot.
Date published: 2017-03-08
Rated 5 out of 5 by from Winter Relief I initially tried this as a sample to relieve dry peeling skin after a chemical peel but became hooked. With Ultra Facial Deep Moisture Balm a little application goes a long way, Applied all over the face (even my lips) at night before bed; the product soaks Into the skin without leaving a waxey or oily film. My face feels moisturized and soft. Perfect product for dry winter weather.
Date published: 2017-01-07
Rated 5 out of 5 by from Hallelujah This Works My skin went from visibly peeling to waking up dewy with just one use. Dewy in a good way. It takes a second to absorb but once it does it doesn't feel greasy or oily, just not dry. Hey!
Date published: 2017-01-05
Rated 5 out of 5 by from Had a sample, bought a jar for my husband..... And now one for myself because I cannot stay out of this stuff!
Date published: 2016-12-30
Rated 5 out of 5 by from Love This Stuff! This moisturizing balm saved my skin! I took a chance on this product based on the good reviews and have been using it for a year. It was the first Kiehl's purchase I'd ever made. Since then, I've become a huge Kiehl's fan and use multiple products. I've even got my mom addicted to Kiehl's too. I'm in my mid-thirties and I've always suffered from dry, ruddy skin. I've been through hundreds of dollars in moisturizers over the years, but could never find "the one". From the first day I used it I could tell a drastic difference! My face felt so moisturized, but not greasy. I wash my face with the Ultra Facial Cleanser, follow it with the Midnight Recovery serum (both morning and night), and then apply the Ultra Facial Deep Moisture Balm last. I can put in on and apply my makeup afterwards without any problems. It has helped with the tight, dry feeling in my face and eliminated flakiness and dry patches. Love it!!
Date published: 2016-11-20
Rated 2 out of 5 by from Sorry, not a fan of this product! Sales rep at local Kiehl's store recommended this product when I mentioned I was bummed that the larger size of Crème d'Elegance was no longer being sold. Decided to buy it and try it out. Big mistake! The smell is over the top and way too strong. I have dry skin and I will say this product is nice and thick, however, it is extremely difficult to rub into your skin. I will not be getting this again. Back to buying the small size of Crème d'Elegance!
Date published: 2016-10-31
Rated 5 out of 5 by from Incredible, long lasting moisturizing This stuff is really incredible. I bought it after running out of a sample I had brought with me on vacation to LA. The dry desert air was not getting along with my NYC skin, and I am so glad I did. I tend to use this product sparingly, just on the driest spots on my face & neck. I also use it on my lips every morning, and haven't had any dry skin there since I bought it. It's somehow light enough to use on your face, but still leave long-lasting moisturizing. I will occasionally use it on my hands as well, if they get extra dry. If you have any dry skin concerns, I highly recommend getting this.
Date published: 2016-09-29
Rated 4 out of 5 by from Deep Healing Effects I wouldn't normally try this or purchase it, but I gave it a shot after receiving a sample. It's not something that I would personally use everyday, as it's a bit heavier and thicker than most face creams or moisturizers. It's more heavy duty in my opinion, but it works great. I used it after a long pool day, my face was feeling the effects of layering on sunscreen all day and overall felt dry and zapped. This balm is super moisturizing and re-hydrates really well. With normal to oily skin, I was afraid to use this but alas no breakouts. It does go on a little heavy, but once you work it in, it smooths out and absorbs pretty well. Give it a minute and your skin will suck in the nutrients and that greasy feeling diminishes. It's also great to layer a lighter moisturizer over it, like the Facial Fuel or Oil Free Moisturizer/Gel.
Date published: 2016-06-20
Rated 5 out of 5 by from Wow!! I've been using the Ultra Facial Cream for years and love it dearly, but my skin is getting drier as I age... so purchasing the Balm seemed a logical step and I'm so glad I did! A very little goes a long way and it goes on well. Sinks right in and my face is not shiny at all. It's a conundrum: fully hydrated yet a matte finish! Love that. It smells a bit like leather cleaner but the scent is faint, so there's really no negative to that. Really a win-win!!
Date published: 2016-05-03
Rated 5 out of 5 by from AMAZING!!! Best moisturizer ever! The only product that work for My dry skin due to retin-a. I love the formulation which does not contain harmful ingredients. I'm a registered nurse and I truly pay attention to the formulation. Fragance Free . Paraben Free . Silicone free.... Just perfect. No breakouts, just smooth skin!!!!
Date published: 2016-04-29
Rated 2 out of 5 by from No comparison I was suggested to purchase this product, due to Kiehls no longer offering Creme d'Elegance Repairateur in a large jar, currently can only purchase a small jar and no longer have either at most dept. stores. Cannot get confirmation as to whether they are not making this anymore or no longer making a large size jar. Anyway, this is a balm and so much different than the crème d'Elegance. Apples to Oranges....if you love crème d'Elegance as I do - I do not recommend this product. Loyal Kiehls user for over 20 years....
Date published: 2016-04-26
Rated 5 out of 5 by from Best Purchase Ever Literally the best purchase ever! I've been searching so long and spent a fortune looking for something to help my dry skin!! I'm so thankful this is the first that has ever improved my skin. I have eczema prone skin and nasty dry patches. I use it day and night since my skin is so dry and it's amazing and lasts. This has changed my life. Thank you so much!!!!
Date published: 2016-04-23
Rated 5 out of 5 by from Finally! Something that is really "for dry skin"! I have very dry skin (like as soon as I dry my face after washing, it starts to tighten up and flake, no joke). I read a magazine article back in January talking about the best products to banish winter skin, and this was the first product mentioned. I don't even think I finished reading the article. I was so excited about the idea of this product, I went right over to the website and placed the order. I've been using it every day since I received it, so for a little over 2 months. I won't say that this has turned my skin into "normal" skin, but it doesn't hurt and itch anymore. I will say my skin isn't as dry as it was before, though. The texture is rich, and it has a weight to it to where you can feel it working. A little does go a pretty long way, but for me, more is better ;). I'm glad the 5oz. size is available now, so I'll be fully stocked until the fall. If you've got truly dry skin and have been left disappointed by other creams claiming to be for "dry skin", don't pass this one up, or you'll miss out on what will have been the product to save your poor little face!
Date published: 2016-04-07
Rated 5 out of 5 by from Life changing I had been living in denial, thinking my 35-year-old skin was still the "oily/combination" skin I had when I first learned how to buy skincare products. But after being told by multiple aestheticians and a dermatologist that my skin was so dry it was damaged, I asked the nice Kiehl's lady for a change in product. At first when she had me test this I was all "uhhhh this is Vasoline." But then I let it sink into my skin and was immediately addicted. Yes, it's thick. Yes, it takes some getting used to. But I now use it as a day and night cream. My makeup goes on so smoothly over this. My rosacea is much improved. I'm basically getting the same results from this that I get from the rosa artica, for half the cost.
Date published: 2016-03-29
Rated 4 out of 5 by from Not For Everyone Love Hate relationship. I want to first say this moisturizer is not for everyone. Even those who think they have dry skin should consider stopping into their neighborhood Kiehl's to have their skin analyzed. I say this because this moisturizer is truly for those who have the most fickle, dry skin. About the texture: It's a balm so of course its going to feel a little heavier and thicker. The solution? Don't use very much. It WILL go a long way. The effect: Phenomenal. I personally use this as a night cream as I can't stand the heavy feeling during the day. Leaves my skin during those horrible winter seasons feeling ... normal again. Tip: Wait for your serum and oil sink in a minute or so before putting this cream on. Also, if you decide to use the cilantro masque under this moisturizer - you may notice it leaves the skin looking soapy.
Date published: 2016-03-05
Rated 5 out of 5 by from Skin rescuer Got this as a sample specifically for my upper eyelids as I get very dry spots on either and typical lotions don't help much. Not the case here! The dry spots had just come back when I received this so I used it right away after my evening face wash; by morning they were gone! The smell is great, the texture is perfect for precise application,and it really does work. I'll definitely be purchasing a full size of this!
Date published: 2016-02-23
Rated 5 out of 5 by from Saved my skin! I recently moved to a colder, drier climate, and it wreaked havoc on my skin. My skin was super dry and tight. I found forgotten samples of the balm while cleaning out my bathroom and started using them. The improvement was almost immediate. My skin was super smooth and baby soft. I use the balm over the midnight recovery oil at night and under tinted moisturizer during the day. I've used a good amount of Kiehl's products, and I think this just may be my favorite.
Date published: 2016-02-14
Rated 5 out of 5 by from Look no futher if you have dry skin... I thought I was stuck with flaky dry skin, not any longer!!! This stuff is amazing! I was very reluctant buying this since it is a balm. I didn't want to break out from the thickness & heaviness of a balm. After a month of using this, my skin is now even, with no more dry spots, & has a more youthful appearance!
Date published: 2016-02-04
Rated 5 out of 5 by from Best Face Balm! I absolutely love this face balm and the texture! It's almost light and fluffy when you warm it in your hands to apply. I have used other brand name balms and have found them to be a hard consistency which doesn't spread very well even when you warm with fingers. So happy to have found this. There isn't anywhere on my face or body I wouldn't use this. I had some dry patches right under my eyebrow and applied this balm and the dryness is gone. Love it
Date published: 2016-01-26
Rated 5 out of 5 by from If you have dry skin, this moisturizer will change your life! Thank you Kiehls! I have struggled with the driest skin since my teenage years (now in my early 30's). I have tried so many products..drugstore to high end..nothing worked! Moisturizers would feel nice on my skin, but the second I put on my foundation (tried so many for dry skin as well)...cake face and dry patches. Within the first day of using this moisturizer, I saw amazing results! All the foundations that would cake up and have dry patches have now left me with flawless glowing skin! This is a must have!! I will never use another moisturizer again!
Date published: 2016-01-23
Rated 5 out of 5 by from WOW BEST CREAM BALM EVER Wow this is the most amazing moisturizer I have tried and I'm a skin care junky lol this knocks the boots off any moistening product I have used. The texture is a dream and makes my skin feel hydrated and seals the moisture unlike some products, I just got this in the post yesterday but put it to the test using a deep cleaning clay mask which dose pull and leaves the pores and skin emencly clean, but tends to dry skin bit however this cream immediately calmed the redness and just made my pores and skin feel amazing, I also bought the 24 hour cream but don't even bother with that this balm is the true Winner and will forever be repurchasing this product JUST WOW!!! My first purchase from Kiehls and I'm hooked, thank you
Date published: 2016-01-09
Rated 5 out of 5 by from Awesome find!! This facial balm is addictive. I live in the midwest and it is dry here and cold. I cant get enough of this balm! Thank you keihls!!
Date published: 2016-01-08
Rated 5 out of 5 by from Best Hydration Cream Ever! So, I have always had funky skin since my teen years. One day, as I was passing by a Dillards store, a Kiehls associate offered me a complementary facial. I tried the new Ultra Facial Deep Moisture Balm and it astounded me! I had hydrated skin till the next morning. I am prone to extreme dryness around my nasolabial area and so far nothing seemed to soothe & treat the dryness. Thank you Kiehl's!
Date published: 2016-01-07
Rated 5 out of 5 by from Hydrates without clogging! I received this product as a sample in store last month and was told it wasn't even available for purchase yet. I tried it and have been checking the website each week since waiting for it to show up. First, this is a much heavier and longer lasting moisturizer than you would commonly use daily - it truly is a balm and designed for those of us that struggle with dryness and I don't plan on using it every day, but every few days to once a week depending on my skin. All that said, I have incredibly sensitive skin that breaks out anytime I change my skin routine and this is the ONLY hydration product I have found that doesn't cause that. I can wear it all day and I get wonderfully hydrated soft skin without any irritation at all. I can't wait to get my full size!
Date published: 2015-12-11
  • y_2020, m_11, d_28, h_16
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.12
  • cp_3, bvpage2n
  • co_hasreviews, tv_0, tr_67
  • loc_en_US, sid_KHL901, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_kiehls
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 60ms
  • reviews, product
Orientation message
For the best experience, please turn your device