Ultra Facial Deep Moisture Balm

A nourishing facial moisturizer for dry skin.

Discontinued product

We regret to inform you that this formula has been discontinued.

May We Suggest:

Ultra Facial Cream

Our best face cream uniquely formulated for all skin types.


Hydro-Plumping Re-Texturizing Serum Concentrate

An efficacious hydrating serum that helps plump and smooth skin.


Ultra Facial Moisturizer

A daily facial moisturizer with 24-hour hydration.

TRY IN STORE! Book an in-store consultation to get your personalized skincare routine! Find a Store Book an in-store consultation to get your personalized skincare routine!
Rated 5 out of 5 by from Winter Skin Savior I live in the Midwest and this is the only product I've found to save my dry skin from the harsh wind and cold we get each winter. Fingers crossed Kiehl's will bring back the 5oz size soon because this is an absolute must have product!
Date published: 2019-11-11
Rated 5 out of 5 by from Miss the larger size I love this lotion, but I am so disappointed that the large size was discontinued. I'm a pretty loyal Kiehls customer, but will be looking somewhere else for face moisturizer as I just don't want to buy such a small size so often.
Date published: 2019-07-10
Rated 4 out of 5 by from Loooove this balm but not the small size This is such an amazing product, but like so many other comments I see, I am begging you to bring back the larger size. I go through the 1.7 ounce so quickly it just doesn't make sense to buy that size. PLEASE, PLEASE, PLEASE listen to your loyal customers and bring the larger size back!
Date published: 2019-06-11
Rated 5 out of 5 by from What? No large size? I previously wrote a glowing review, but I'm disappointed with the discontinue of the larger size. This is good for hands, fee, elbows and arms. This small sized doesn't cut it for this usage. I understand, life goes on. I'll survive. But, I'll be trying more creams, and who knows? Maybe I'll find one I like just as much.
Date published: 2019-06-09
Rated 3 out of 5 by from My favorite moisturizer! Why discontinue the 5 oz?! I went into kiehls today to buy a new Ultra Facial Deep Moisturizer. I was very disappointed to find out they discontinued the large (5 oz.) size of this product! This is a go to for me and my patchy dry skin. All I can think is that Kiehl’s will make more money this way, and that’s why they did it. I also had a bad experience in store with an employee that at first said the product was discontinued and then tried to sell me another product that is double the price and doesn’t work as well for me (I’ve tried it). I go back to the facial moisturizer section and finally find the tiny jar of this product and showed her, she said “ ohhh you meant that moisturizer?” The actual product is 5 stars, the fact that the do not have the larger size anymore and the employee in store, made me give it a lower score.
Date published: 2019-04-27
Rated 5 out of 5 by from LOVE THIS PRODUCT - swimmer Hi i swim 5-6x/week, travel frequently and am over 50. I've used Kiehl's products for many years. My go-tos were Midnight Recovery Serum and Rosa Artica. For years, this combo worked great. I started to swim about 5 months ago, and my skin began to look awful! I substituted this Ultra Facial Deep Moisture Balm for my Rosa Artica and my face looks awesome! I use it day and night. Kiehl's, please make this in a larger size! I need to buy 3 at a time, it's inconvenient. Thanks.
Date published: 2019-04-26
Rated 5 out of 5 by from AMAZING I’ve been using this for 4 months now. If you’ve ever had extremely dry skin on your face during the winter months, and slightly dry skin at other random times of the year, this moisturizer is for you. I can’t tell you how much money I’ve spent over the years trying to find something that worked for me! This is it. I put it on every night before bed (I use the ultra facial cream in the mornings). It’s insane how well it works, it’s like it cured my dry skin. The smell is fine and it’s non-greasy. I will never use anything else!
Date published: 2019-04-12
Date published: 2018-12-27
Rated 5 out of 5 by from WHERE IS THE BIGGER JAR PLEASE???? Hi, I am a long time big fan of Kiehl products. More than 10 years. PLEASE BRING BACK THE BIGGER JAR OF THIS BALM OMG this product is just amazing especially after-laser facial treatments. I didn't even need Aquaph** moisturizer because of this fabulous balm, BUT I also found that I had to put a large amount of this on the dry skin (the laser treatment made my skin very dry for a week). I also found that this cream is a good sub for the protein something cream that Kiehl used to carry... and that protein cream was in a bigger jar too! That one and this one, both are AMAZING for harsh New York winters.... we need a thicker layer during super cold weather! VERY thick layer, to see the maximum effect.
Date published: 2018-12-26
Rated 5 out of 5 by from EXCELLENT FOR MY INSANELY DRY SKIN Woohoo!! This product saved my skin. I have incredibly dry skin year round and ESPECIALLY in the winter... I've been trying different products for years and none of them have worked perfectly so I'm forced to layer 10s of products in the morning and before bed, it's been hard out here folks. HOWEVER, this balm (along with the the ultra facial toner and 'creme delegance repairateur', have solved all of my skin's problems! In the evenings, I apply this balm over a few layers of the toner and let it absorb. I wake up with the smoothest softest skin I've ever seen in my life! During the day I put the 'creme' over a few layers of the toner and have nicely moisturized, non-greasy skin all day. Wooooo!!! Cheers Kiehl's, please don't discontinue this product. Also a larger size would be greatly appreciated.
Date published: 2018-12-16
Rated 5 out of 5 by from I agree with the others...*PLEASE* bring back the 5oz jar! I love this cream/moisture balm! I used to purchase the 5oz jar when it was available. The last 1.7 oz one I had to buy since the 5oz wasn’t available, had a slightly different smell (more plastic-y and stronger chemical scent). Did the formula change? Is that why we can’t get the larger size anymore? Either way, it hydrates my dry skin so well that I’ve been able to ignore and adapt to the changes.
Date published: 2018-12-16
Rated 5 out of 5 by from one of my favorite winter mositurizers! i was indifferent at first to this facial cream but after learning how to properly warm it up and apply it, i love this! great if you get dryness overnight, cracks around the nose area. it instant hydrated without feeling like you have anything on your face. so awesome!
Date published: 2018-12-10
Rated 5 out of 5 by from Please bring back the big jar I go through this moisturizer at a lightning pace--the big jar is essential. Forget the wasteful packaging, it is now significantly more expensive to continue buying the product! Please return to the large container. PLEASE.
Date published: 2018-12-06
Rated 2 out of 5 by from Bad Smell I could not stand the smell of this product. I have extremely sensitive skin and love the Ultra Facial Cream but decided to try this product to wear at night. I can't describe the smell, but it really bothered me. The smell did fade quickly, but I only put it on my chin (long story) and would be very reluctant to put it on my whole face. I have an aversion to lavender, but that is the second smallest ingredient, so thought it might be okay. It doesn't smell like lavender, though. I had to guess at my ratings, because I only used it once.
Date published: 2018-11-26
Rated 5 out of 5 by from Please bring back the 5oz jar!!!!! 1.7 oz is NOT ENOUGH of this wonderful product. having to buy 3 jars to get about the same amount is a shameful waste of packaging. Please bring back the big jar!!!!!!!
Date published: 2018-11-21
Rated 5 out of 5 by from Awesome moisturizer Please please please bring back the bigger size. The 1.7oz size is just too small! I have to buy 3 of them to get the same amount, and it’s so much more expensive since that way! This has been great for me because I have acne prone skin but also very dry skin. This doesn’t make me break out at all. It helps so much with sensitivities. I’ve turned a lot of people with dry and sensitive skin onto this cream. It’s a rich cream but not an overly heavy or sticky one. I highly recommend it! Don’t shy away if you’re prone to breakouts!
Date published: 2018-11-15
Rated 5 out of 5 by from BRING BACK THE 5 FL OZ JAR Please bring back the 5 fl oz jar!!! I have very dry skin and since you have discontinued the larger size jar, I go through the small 1.7 fl oz jar too quickly. I am even contemplating finding a replacement with another brand as I feel I'm being wasteful by going through the jars so quickly.
Date published: 2018-11-09
Rated 5 out of 5 by from ultra facial deep moisturizing balm This is a great product. My skin feels moist all day. It is easy to apply and lasts a long time. It is very disappointing that you are discontinuing the 5.0 size jar which is a great buy! I bought as many as possible and they should last a while. Bring back the larger 5.0 ounce size. There is nothing in this 1.7 ounce size. Its tiny! Just when you love a good thing it vanishes. When we earn our wings you should send them to us. Shiny little pins to wear on our jackets. Yes! Kiehl's jewelry is a good idea.
Date published: 2018-09-20
Rated 5 out of 5 by from Perfect Texture I bought this for my boyfriend whose face was so dry, it flaked. We stopped in store and had him test out both the balm and the Ultra Daily Moisturizer (which is what I use daily). We LOVED this product so much, we bought it right then and both put it on as soon as we got home! It's thick but not heavy; I was concerned it would be Vaseline-like, but it totally wasn't! I will definitely purchase this ago.
Date published: 2018-03-26
Rated 5 out of 5 by from Lovvvvve I love everything about this product, the texture is smooth and I love thick balms for nighttime..works great for my dry skin..
Date published: 2018-02-26
Rated 5 out of 5 by from Love this stuff! I purchased this balm a few days ago because I have been having terribly dry skin and was looking for a quick fix. I went to my local store and was told this was just the product I needed. Now first off, like the negative reviews say, this stuff is thick, as all balms are. However, the lady that helped me told me this product works best if you rub it on your fingers first to warm it up a bit and instead of rubbing it around your face, press it firmly into your skin. She even demonstrated the difference on the back of her hand and had me try it on myself. There are a lot of negative reviews saying that this stuff just kind of turns white on your skin and isn’t absorbed, but I think if you try applying it with this trick you will like it much better. I have been using this as a night cream and have been using the ultra facial cream during the day. After just 3 days I already notice a huge improvement and my dry flaky skin from the cold has gone back to normal. I recommend if you can go to one of their actual stores, do it! They really take their time with you and the woman helping me was not pushy at all and generally seemed to really want to help me find the products I needed to get my skin back.
Date published: 2017-12-29
Rated 5 out of 5 by from Perfect, for the right skin type This moisturizer is awesome - exactly what I need!! I live in a very dry area in Colorado, and have just entered my 40’s- those two things combined cause very very dry skin. I gave this a shot, because nothing else worked and many products made me break out. This cream is perfect. But, know your skin, and pay attention to the label. It specifically says it’s for dry/very dry skin, and that’s the truth! I wouldn’t use this in the summer months here, in humid climates, or if my skin wasn’t super dry. But, for me, I finally found the perfect cream!
Date published: 2017-12-18
Rated 5 out of 5 by from A life-saver! I bought this moisturizer in a moment of desperation last January. My face was so very dry that even wind would irritate it really badly. I used this product right after I purchased it I saw INSTANT results. I've been using it ever since, and my skin has gotten progressively more and more healthy. Now, my skin is not so dry, and I use just a little bit at night for maintenance. I'm still using the same medium-sized product I first bought because a little goes a LONG way. Worth every penny. DISCLAIMER: I wouldn't recommend this to anyone who doesn't have extremely dry skin. It works like a charm if your skin is dry, but might be a little thick for less dry skin.
Date published: 2017-11-09
Rated 5 out of 5 by from Best moisturizer for dry or mature skin This is the best deeply moisturizing balm I have tried yet. I use it at night and during the day during the colder months and my skin does not dry out. Great value since I have paid much more for less effective moisturizers.
Date published: 2017-11-09
Rated 5 out of 5 by from Love this cream I am 55 and have very dry skin that has started sagging and looking crepey. This balm smooths out my fine lines and firms my skin. I use it over Creme de Elegance. For a lot of people this would be overkill but my skin drinks them up. It is expensive, but I find a little goes a long way.
Date published: 2017-11-06
Rated 5 out of 5 by from Awesome, great moisturiser. Really helped my dry skin & chapped lips. Not to thick & didn't breakout my skin.
Date published: 2017-10-10
Rated 5 out of 5 by from This was a godsend! I've read all the bad reviews of this, and felt obligated to write a good review. Everyone's skin is different, so maybe mine is just different than everyone else's? I'm a 37 yo male and due to a medical condition, I am prone to breakouts. My dermatologist prescribed me something that works great, but it causes my already sensitive skin to get VERY dry. Often flaky, rough patches, and red around the eyes at time. I have used all sorts of moisturizers to solve this, and nothing really worked. I ordered this, put it on before bed and woke up with my face looking healthy and all the rough dry patches were gone. My eyes were not irritated and red, I look normal! This absorbs into my skin no problem, which seems to be everyone's complaint, and if it's in the morning, I will gently pat the area with a towel to make sure there isn't any shininess. But my skin soaks it up and loves it!
Date published: 2017-09-12
Rated 1 out of 5 by from I buy this product because one of Sephora employees recommended to me. I have super dry skin. I used this and it is soo messy , not blending. Waste of money. Not buying again.
Date published: 2017-09-04
Rated 1 out of 5 by from REGRET BUYING THIS Occasionally, my skin gets extremely dry, and this was recommended to me by an employee. I have given it several tries, but every time I use it, it creates a white film on my face and does not absorb. It has a horrible texture and leaves my face oily and sticky when it finally dries(an hour later). The employee convinced me to buy the large size because it was a "good deal", but I ended up spending a whopping 54$ on something that I can't stand. I only use it at night when my face is flaking, but it is a last resort, and I don't want it to go to waste.
Date published: 2017-07-28
Rated 1 out of 5 by from Nope I was told the large container of Creme D'Elegance was discontinued and I should try this. Least favorite Kiehl's product I have ever tried. The sticky heavy texture was not absorbed by my skin. The fragrance was odd as well. I wish I could get the large jar of my favorite. I sure hope they don't discontinue it ! Thumbs down on this product.
Date published: 2017-07-27
  • y_2020, m_10, d_25, h_16
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.12
  • cp_2, bvpage2n
  • co_hasreviews, tv_0, tr_64
  • loc_en_US, sid_KHL901, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_kiehls
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 46ms
  • reviews, product
Orientation message
For the best experience, please turn your device