Safety & Privacy

Change Email Address

If you wish to change your email address, you may do so by signing into Your Account.

Unsubscribe from Registry

If you wish to unsubscribe from our Customer Registry, you may edit your profile under Your Account or simply click the unsubscribe link at the bottom of an email we have sent you.

Site Security

Credit card information entered at is secure and safe using a VeriSign SSL Certificate . All orders placed on are encrypted, thereby protecting any credit card information that is submitted at the time of the order.

If you are uncomfortable entering your credit card information online, we will be pleased to accept your order by phone. Please call 1-800-KIEHLS-2 (1-800-543-4572).

Contacting Kiehl's

To contact Kiehl's, call us at 1-800-KIEHLS-2 (1-800-543-4572) 8 am to 12 am EST Mon - Fri, 10 am to 7 pm EST Sat & Sun.

If you have a medical emergency requiring immediate medical assistance please contact your doctor or you may contact the Pittsburgh Poison Center at 1-412-390-3326.

Quality Customer Experience

We at Kiehl's are committed to offering you a quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us some feedback in our Contact Us Form or by contacting a Kiehl's Customer Representative toll-free at 1-800-KIEHLS-2 (1-800-543-4572) 8 am to 12 am EST Mon - Fri, 10 am to 7 pm EST Sat & Sun.

Privacy Policy

Click here to view our Privacy Policy.
We’re confident you will see healthier, revitalized skin in
28 days. Guaranteed or your money back.

Kiehl’s Skincare is scientifically formulated to restore and strengthen the skin barrier for healthier, younger-looking skin. Our targeted treatments are powerful, yet safe preparations which act to correct and treat your specific skin needs and concerns.