General Inquiries
Comments & Suggestions
We greatly value your patronage, trust, and friendship towards Kiehl's; and as always, we welcome every opportunity to have your comments and suggestions regarding our products and any aspect of your Kiehl's experience. We invite your feedback so that we may know how we are doing, and what we can do to assure that we are providing the highest quality products and services that we can. To share your thoughts with us, please fill out our Contact Us Form. We thank you for your time, attention, and assistance.
Public Relations
To contact Kiehl’s regarding Public Relations, please contact the Kiehl's Corporate Office located at 435 Hudson Street, New York, NY 10014 at 917-606-2740.
Donation Requests
Giving is the embodiment of "The Mission of Kiehl’s." Written over 30 years ago by Kiehl’s founding family, our Mission clearly states our belief in the importance of giving back to the communities in which we serve our customers every day.
True to this commitment, we have lent our support over the years to charitable organizations which have undertaken bold initiatives to fight the spread of HIV/AIDS and to conduct vital skin cancer research. We are most honored to be able to offer any support we can, and to partner with such outstanding organizations as YouthAIDS in their important work to stem the spread of HIV/AIDS among the world’s young people.
True to this commitment, we have lent our support over the years to charitable organizations which have undertaken bold initiatives to fight the spread of HIV/AIDS and to conduct vital skin cancer research. We are most honored to be able to offer any support we can, and to partner with such outstanding organizations as YouthAIDS in their important work to stem the spread of HIV/AIDS among the world’s young people.
To contact Kiehl’s regarding any requests for donation, please fill out our Contact Us Form and select the subject "General Inquiries" adding your request in the comments section. Alternatively, you may mail a request to Kiehl’s Since 1851, Public Relations Department, 435 Hudson Street, New York, NY 10014.
Wholesale Distribution
All wholesale requests must be sent in writing to Kiehl’s Since 1851, Sales Department, 435 Hudson Street, New York, NY 10014. Please include photographs of the interior and exterior of the business as well as any other pertinent information in order to expedite your request. All requests will be responded to as promptly as possible.
Internal Service
We regret that we do not ship outside the U.S. at this time for orders placed on our website. Please use our Retail Locator to find the Kiehl’s location nearest you. If you are not near an Official Kiehl’s Dispensary, we invite you to use our Kiehl's by Mail Service by telephoning 1-800-KIEHLS-2 (1-800-543-4572) or 1-732-951-4545.
Technical Difficulties
For technical difficulties to do with our website, please contact a Kiehl’s Customer Representative at 1-800-KIEHLS-2 (1-800-543-4572). Alternatively, please fill out our Contact Us Form and select the subject "General" and topic "Technical Related".
Career Opportunities
Opportunities to join our team are available at Kiehl’s locations throughout the United States as well as at our home office in New York City. If you are interested in learning about career opportunities at Kiehl’s, please click here to view available job openings. You may apply directly online.
