We're here for you
Hi. I'm your Virtual Kiehl’s Customer Representative, here to answer any questions you have about our products and services. Please select from the list of questions below or submit your own.
Where can I buy Kiehl’s products?
Can you send samples of your products?
How can I change or cancel my order?
Do you accept International Credit Cards?
Does the website ship products internationally?
What can I do if I forgot or want to reset my password?
Where can I purchase discontinued products?
How can I request a charitable donation?
What is your animal testing policy?